Communications Policy

Statement of Policy
Sign2Learn recognises the need for excellent external and internal communication for the benefit for our deaf and hearing clients and freelance contractors.
External
Sign2Learn will respond to all enquiries within 48 hours and be responsive to the customer's needs.
Internal
Sign2Learn follows best practice and is open and honest in the ways that information is communicated.
Plain English
Sign2Learn believe strongly in the use of Plain English and aim to make all written communication easily understood and as jargon free as possible.
ICT
Sign2Learn will make the best possible use of electronic forms of communication such as email and SMS. Clients will be contacted using both of these methods to make sure that bookings are dealt with quickly and effectively.